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Embed an email survey in HubSpot, Klaviyo, Mailchimp, Salesforce and more

Use existing messaging flows in your marketing automation tools to send embedded email surveys. Control the entire survey experience using Delighted, and ask for feedback at precisely the right time.

45

Every second, 45 people answer a Delighted survey

300M+

Delighted powers 300+ million surveys a year

4.9
4.7

Send surveys through your marketing automation platform

The Embed platform works for any marketing automation platform where you can insert custom html code, including HubSpot, Klaviyo, Mailchimp, and Salesforce.

Embed surveys in 2 steps:

    1. Customize an email survey to your use case in Delighted

      2. Paste the provided html code into your marketing automation platform

Customize the survey experience

  • Tailor the survey to your brand and use case in the Delighted app
  • Upload your brand logo and colors
  • Customize the questions for your audience
  • Translate your survey to 30+ languages
    • NPS software survey question
    Email survey on mobile

    Get more high-quality feedback

  • Customers answer the initial survey question directly within the email for higher response rates
  • Surveys work beautifully on any platform and device
  • Ask for feedback at exactly the right time
  • Automate surveys with your existing marketing flows
    • Deanonymize feedback using properties

    By default, your embedded surveys will be anonymous. If you want to capture respondent information like email address or purchase details, you can do that by appending those details to the end of your survey links within the HTML.

    Reporting and analysis

    Quickly analyze your survey feedback with survey reporting and analysis tools. Summarize and compare all your responses with the Pivot Table Report, and discover patterns quickly with Smart Trends survey text analysis, which automatically suggests keywords and themes to monitor based on feedback.

    “Using Delighted’s embed platform, we were able to bring our NPS surveys into Klaviyo, allowing our team to control every aspect of their look & feel, and distribution cadence.”

    — Tomek McClintock, Head of International Analytics

    Seamlessly integrate

    Discuss feedback in Slack, trigger surveys from Stripe, sync feedback to Salesforce, store all your feedback in a data warehouse, and more.

    Slack
    Send your Delighted feedback into Slack channels.
    Squarespace
    Automatically trigger post-purchase surveys via Square.
    Zendesk
    Follow up with customers who've received Delighted surveys.
    Square
    Automatically trigger post-purchase surveys via Square.
    Webhooks
    Send a web request to your server for feedback and unsubscribe events.
    ClientSuccess
    Sync responses with ClientSuccess.
    Heap
    Automatically sync Delighted feedback to your Heap account.
    Pipedrive
    Trigger Delighted surveys and sync feedback to Pipedrive via Zapier.
    BambooHR
    Trigger Delighted eNPS surveys from BambooHR via Zapier.
    Stripe
    Automatically send to customers for one time payments or subscriptions.
    Blueshift
    Automatically trigger Delighted surveys based on actions in Blueshift.
    Stitch
    Automatically sync Delighted feedback to your Stitch account.
    Gladly
    Sync feedback to Gladly. Auto-assign sentiment-driven tasks.
    MaestroQA
    Sync CSAT feedback to MaestroQA for coaching and analysis.
    Slack
    Send your Delighted feedback into Slack channels.
    Squarespace
    Automatically trigger post-purchase surveys via Square.
    Zendesk
    Follow up with customers who've received Delighted surveys.
    Square
    Automatically trigger post-purchase surveys via Square.
    Webhooks
    Send a web request to your server for feedback and unsubscribe events.
    ClientSuccess
    Sync responses with ClientSuccess.
    Heap
    Automatically sync Delighted feedback to your Heap account.
    Pipedrive
    Trigger Delighted surveys and sync feedback to Pipedrive via Zapier.
    View all integrations

    You don’t have to take our word for it

    Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

    “Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”
    “Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”
    “You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”
    View all customers
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    NPS is a registered trademark, and Net Promoter Score is a service mark of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.